1. Order Processing
Orders are normally processed within 1–2 business days after confirmation. Orders may take longer during sales, holidays, or periods of high demand.
2. Delivery Time
Delivery usually takes approximately 3–7 business days within Pakistan, depending on the destination and courier service.
3. Shipping Charges
Shipping charges may vary depending on the order size, destination, and applicable delivery service. Any applicable shipping charges will be communicated or displayed during the ordering process.
4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address and contact number. RoyalNestMart is not responsible for delays caused by incorrect or incomplete information.
5. Delayed Deliveries
Delivery times are estimates and may be affected by weather, courier delays, public holidays, high order volumes, or circumstances beyond our control.
6. Order Tracking
Where tracking is available, customers may receive tracking information after their order has been dispatched.
7. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after receiving your order. We may request photographs or other information to investigate the issue.
8. Failed Delivery
If a delivery cannot be completed because the customer is unavailable, provides an incorrect address, or refuses the parcel, additional delivery arrangements or charges may apply